Terms & Conditions

Aqua RO Ltd – Terms and Conditions

Welcome to Aqua RO Ltd. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of our products and services. By accessing this website and/or placing an order with Aqua RO Ltd, you agree to comply with and be bound by the following terms.

1. Definitions

• “We”, “Us”, “Our”: Refers to Aqua RO Ltd.
• “You”, “Your”: Refers to the user or customer engaging with Aqua RO Ltd.
• “Products”: Refers to the reverse osmosis systems and any other products offered by Aqua RO Ltd.
• “Services”: Refers to any installation, maintenance, consultation, or other services provided by Aqua RO Ltd.

2. Use of the Website

• By accessing our website, you agree to use it in accordance with these Terms and Conditions and any applicable laws.
• You must not misuse our website by attempting unauthorized access, introducing viruses, or engaging in any conduct that could damage or disrupt our website.

3. Intellectual Property

• All content on this website, including text, graphics, logos, and images, is the property of Aqua RO Ltd or its content suppliers and is protected by copyright and other intellectual property laws.
• You may not reproduce, distribute, or use any content from this website without our express written permission.

4. Product Information

• We make every effort to display accurate product descriptions, specifications, and pricing. However, we do not warrant that the information provided is error-free, complete, or current.
• Aqua RO Ltd reserves the right to correct any errors, inaccuracies, or omissions and to change or update information without prior notice.

5. Orders and Payments

• By placing an order, you agree that you are providing accurate and complete information and that you are authorized to use the payment method provided.
• All orders are subject to acceptance by Aqua RO Ltd. We reserve the right to refuse any order for any reason.
• Prices for products are subject to change without notice, but changes will not affect orders that have already been accepted.
• Payment must be made in full at the time of order unless otherwise agreed in writing by Aqua RO Ltd.

6. Shipping and Delivery

• We aim to deliver products within the estimated timeframe provided at the time of order. However, delivery times are not guaranteed and may be affected by factors outside of our control.
• Aqua RO Ltd is not responsible for any delays in delivery caused by third-party couriers or unforeseen circumstances.
• Risk of loss or damage to products passes to you upon delivery.

7. Returns and Refunds

• Our Returns Policy, which is outlined separately, governs the return of products and the process for obtaining refunds or exchanges.
• Please refer to our Returns Policy for detailed information on eligibility, procedures, and conditions for returns.

8. Warranty and Liability

• Aqua RO Ltd warrants that the products will be free from defects in materials and workmanship under normal use for a period specified at the time of purchase.
• If a product is found to be defective during the warranty period, Aqua RO Ltd will repair or replace it at no additional cost to you.
• To the fullest extent permitted by law, Aqua RO Ltd shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use of our products or services.
• Aqua RO Ltd’s total liability to you for any claims arising from the purchase of products or services is limited to the amount you paid for the products or services.

9. Cancellations

• You may cancel your order before it has been dispatched by contacting us immediately. If the order has already been shipped, you will need to follow our Returns Policy.
• Aqua RO Ltd reserves the right to cancel an order at any time due to product availability, pricing errors, or other reasons. If we cancel your order, you will receive a full refund.

10. Governing Law

• These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
• Any disputes arising from or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Amendments to Terms and Conditions

• Aqua RO Ltd reserves the right to amend these Terms and Conditions at any time. Any changes will be posted on this page and will take effect immediately upon posting.
• It is your responsibility to review these Terms and Conditions periodically to stay informed of any updates.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: [insert email]
Phone: [insert phone number]
Address: [insert company address]

Thank you for choosing Aqua RO Ltd for your water purification needs. We are committed to providing high-quality products and exceptional service to our customers.