FAQs

Reverse osmosis (RO) is a water purification process that uses a semi-permeable membrane to remove contaminants from water. By forcing water through this membrane, impurities such as heavy metals, chemicals, bacteria, and dissolved solids are filtered out, resulting in clean, pure water.

• RO systems provide several benefits, including:
• Removal of up to 99% of common contaminants.
• Improved taste and odor of water.
• Cost savings by reducing the need for bottled water.
• Protection for appliances by preventing scale buildup.

• Environmental benefits from reduced plastic waste.

Filter replacement frequency depends on your specific system and water usage. Generally, pre-filters and post-filters should be replaced every 6-12 months, while the RO membrane may need replacement every 2-3 years. Always refer to your system’s manual for specific guidelines.

RO systems are highly effective at removing a wide range of contaminants, including heavy metals, chlorine, fluoride, nitrates, and bacteria. However, they may not remove certain volatile organic compounds (VOCs) or dissolved gases. For comprehensive water purification, an additional carbon filter or UV steriliser may be recommended.

Yes, reverse osmosis water is safe and healthy to drink. By removing harmful contaminants, RO water provides a cleaner, safer alternative to tap water. It is commonly used for drinking, cooking, and even in medical and industrial applications.

While some RO systems are designed for DIY installation, professional installation is recommended to ensure optimal performance and to avoid potential issues. Aqua RO Ltd offers expert installation services to ensure your system is set up correctly.

RO systems typically produce 3-4 gallons of wastewater for every gallon of purified water. However, newer systems are becoming more efficient, and some models have a waste-to-pure water ratio as low as 1:1. We also offer solutions like permeate pumps to reduce water waste.

Regular maintenance involves timely replacement of filters and membranes, checking for leaks, and sanitising the system annually. Aqua RO Ltd provides comprehensive maintenance services to keep your system in peak condition.

If your RO system isn’t producing water, it could be due to clogged filters, a malfunctioning membrane, or low water pressure. First, check and replace any filters if necessary. If the problem persists, contact Aqua RO Ltd for troubleshooting and repair services.

Yes, Aqua RO Ltd offers tailored reverse osmosis systems for commercial and industrial applications. We work closely with businesses to design, install, and maintain systems that meet their specific water purification needs.

Aqua RO Ltd primarily serves London and surrounding areas. However, we also provide products and services to customers throughout the UK. Contact us to discuss service availability in your location.

Our products come with a warranty that covers defects in materials and workmanship. The duration of the warranty varies by product. Please refer to your product documentation or contact us for specific warranty details.